Admin Controls & Safety
Manage global settings, overrides, and view audit logs.
Global Settings
These settings affect all properties and users in your organization.
Enable or disable all AI functionality across the platform.
Force all new messages to await human review.
Audit Logs
A record of all major AI and user actions for compliance.
| Action | Target | User | Timestamp |
|---|---|---|---|
AI Auto-Replied | Thread #123 | AI Assistant | 2023-10-27 10:05 AM |
Rule Triggered | Maintenance to Vendor | System | 2023-10-27 10:04 AM |
Human Takeover | Thread #122 | Jane Doe | 2023-10-27 09:58 AM |
Escalation Triggered | Emergency: No Heat | System | 2023-10-27 09:30 AM |